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How do I contact MakotoShop's Customer Services?
Inquiry or feedback? Please leave us a massage or you can call us at 722-3333.
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 12:00 NN
We are pleased to be at your service.
Below is the list of official social media accounts.
When will I receive my order?
After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email/SMS.

After successful verification(Time Frame: within 24 - 48 hours after order date), you can expect to receive your order within the following time frame:

  • In Metro Manila Areas: 1 – 7 Business days.
  • In Non-Metro Manila Areas: 5 – 12 Business days.
How do I track my order status? (Order tracking)
For non-registered users:
  1. You should input your email & order ID.
  2. Proceed.
  3. You will be transferred to the status of your order.
For registered users:
  1. You should input your order ID.
  2. Proceed.
  3. You will be transferred to the status of your order.
How do I contact MakotoShop's Customer Services?
Inquiry or feedback? Please leave us a massage or you can call us at 722-3333.
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 12:00 NN
We are pleased to be at your service.
Below is the list of official social media accounts.
When will I receive my order?
After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email/SMS.

After successful verification(Time Frame: within 24 - 48 hours after order date), you can expect to receive your order within the following time frame:

  • In Metro Manila Areas: 1 – 7 Business days.
  • In Non-Metro Manila Areas: 5 – 12 Business days.
How do I track my order status? (Order tracking)
For non-registered users:
  1. You should input your email & order ID.
  2. Proceed.
  3. You will be transferred to the status of your order.
For registered users:
  1. You should input your order ID.
  2. Proceed.
  3. You will be transferred to the status of your order.